📨 Support & sales
Email us
For technical help, billing, refunds or enterprise plans, email
support@velocityapi.top
Questions about integration, billing, or higher volume? We're a small, responsive team and we read every message.
For technical help, billing, refunds or enterprise plans, email
support@velocityapi.top
Many questions are covered in our documentation, pricing, and the FAQ on our home page. For account & payment matters, include the email you used at checkout.
Payments and invoices are handled by Lemon Squeezy, our merchant of record. Charges on your statement appear via Lemon Squeezy. For receipts, plan changes or cancellations you can use the link in your Lemon Squeezy order email, or contact us and we'll help.
We aim to respond to all enquiries within one business day. Pro-plan customers receive priority support.